Reports and billing

Reviewdriverperformance

Use reports to review driver activity, route performance, mission status, exceptions, and delivery history.

10-15 minutesBeginnerreview driver performance

Scenario

A manager wants to understand how the delivery day performed and identify follow-up actions.

What you will do

Open reports or dashboard.
Filter by branch and date range.
Review mission totals and statuses.
Review driver activity.
Review route performance.
Review exceptions or proof gaps.
Decide next operational actions.

Before you start

Completed or active route work exists.
User has reporting permissions.
Branch/date range is known.

Example inputs

One completed route.
One driver with delivered, failed, or proofed missions.

Steps

01

Open reports.

Complete this step before moving to the next workflow state.

02

Select branch and date range.

Complete this step before moving to the next workflow state.

03

Review top-level delivery summary.

Complete this step before moving to the next workflow state.

04

Check mission status breakdown.

Complete this step before moving to the next workflow state.

05

Review driver activity.

Complete this step before moving to the next workflow state.

06

Review route performance.

Complete this step before moving to the next workflow state.

07

Look for exceptions, failed missions, late work, or missing proof.

Complete this step before moving to the next workflow state.

08

Use findings for tomorrow's planning.

Complete this step before moving to the next workflow state.

Success checklist

Manager can identify completed, active, failed, or proofed missions.
Driver activity is visible.
Route performance is understandable.
Exceptions have a next action.

Common mistakes

Wrong date range selected.

No completed work exists yet.

User lacks reporting permission.

Proof gaps are confused with photo/signature requirements.

Ready for the next dispatch step?

Continue with buy route-order credits.

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