Scenario
Optimized routes are ready, and the dispatcher needs to send one route to the correct driver and vehicle.
What you will do
Before you start
Example inputs
Steps
Open the dispatcher map.
Complete this step before moving to the next workflow state.
Open the route card or route details.
Complete this step before moving to the next workflow state.
Review distance, duration, stops, and timing.
Complete this step before moving to the next workflow state.
Assign an active vehicle.
Complete this step before moving to the next workflow state.
Assign the driver.
Complete this step before moving to the next workflow state.
Review stop order.
Complete this step before moving to the next workflow state.
Move stops if the dispatcher needs manual control.
Complete this step before moving to the next workflow state.
Save the route changes.
Complete this step before moving to the next workflow state.
Ask the driver to refresh or open the mobile route list.
Complete this step before moving to the next workflow state.
Confirm the assigned route appears.
Complete this step before moving to the next workflow state.
Success checklist
Common mistakes
Driver account is not connected to the mobile app.
Vehicle is inactive or assigned incorrectly.
Driver is checking the wrong date.
Route stops were changed but not saved.
Related docs
Related product pages
Ready for the next dispatch step?