Verify Proof Of Delivery

Goal

Explain code-based proof of delivery.

Who it is for

Drivers, dispatchers, and operations managers.

Expected result

Delivery is moved into proofed state and proof details are visible in mission or route history.

Prerequisites

Assigned mission

Mobile app access

Proof code generated or sent where configured

Rouptimize public docs should describe 5-digit customer code verification only.

Driver enters the customer code from the mobile mission flow after delivery work reaches a proofable status.

Dispatchers can inspect proof sent-to, SMS, expiry, attempts, and verified time where available.

Verification code

Sent to

ETA

SMS status

Sent at

Verified at

Expires at

Attempts

Proofed status

Code is incorrect.

Code expired.

Mission status is not proofable.

Driver is not assigned to the mission.