Goal
Explain code-based proof of delivery.
Who it is for
Drivers, dispatchers, and operations managers.
Expected result
Delivery is moved into proofed state and proof details are visible in mission or route history.
Prerequisites
Assigned mission
Mobile app access
Proof code generated or sent where configured
Steps
01
Use code-based proof
Rouptimize public docs should describe 5-digit customer code verification only.
02
Verify from mobile
Driver enters the customer code from the mobile mission flow after delivery work reaches a proofable status.
03
Review proof details
Dispatchers can inspect proof sent-to, SMS, expiry, attempts, and verified time where available.
Field definitions
Verification code
Sent to
ETA
SMS status
Sent at
Verified at
Expires at
Attempts
Proofed status
Troubleshooting
Code is incorrect.
Code expired.
Mission status is not proofable.
Driver is not assigned to the mission.
Related product pages
Related tutorials
Need to try it with your own route data?