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Documentation
Practical docs for setting up delivery operations, importing work, optimizing routes, dispatching drivers, monitoring active deliveries, verifying proof, reporting, billing, integrations, and support.
Quickstart paths
The docs are grouped like a product manual: setup first, then missions, routing, driver work, monitoring, reports, billing, and support.
Set up your first connected delivery workflow from account access through reporting.
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Bulk import delivery work with validation before final import.
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Select missions and vehicles, set working windows and depots, then generate multi-vehicle routes.
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Connect route work to the correct driver, mobile user, and fleet asset.
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Help drivers complete assigned route work from mobile.
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Watch selected drivers and vehicles while active routes are in progress.
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Connect approved operational systems to Rouptimize with scoped API tokens, versioned endpoints, idempotent writes, external IDs, and signed webhooks.
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Create delivery work manually with customer, location, timing, capacity, skill, and priority details.
Bulk import delivery work with validation before final import.
Create jobs that include both pickup and delivery locations, timing, and duration fields.
Select missions and vehicles, set working windows and depots, then generate multi-vehicle routes.
Create or adjust route plans by adding, moving, or removing missions.
Connect route work to the correct driver, mobile user, and fleet asset.
Adjust route stop order when dispatchers need sequence-level control.
Navigate the branch/date map workspace for missions, depots, routes, and assignments.
Understand scheduled order credits, checkout, purchase history, and insufficient-credit states.
Contact support from the web panel with ticket messages and attachments.
Resolve common setup, import, route optimization, dispatch, mobile, proof, monitoring, report, credit, and support issues.