Goal
Explain billing and credit usage.
Who it is for
Company admins and finance users.
Expected result
Admins can understand and manage route-order-credit usage.
Prerequisites
Admin access
Company account
Payment method for purchases
Steps
01
Understand scheduled order credits
A scheduled order credit covers an order or mission when it is scheduled onto a route.
02
Buy monthly credits
Admins can purchase self-serve monthly credits through Stripe checkout and review purchase history.
03
Resolve insufficient credits
When an action needs more credits than are available, admins can increase monthly order credits.
Field definitions
Current monthly allowance
Remaining credits
Required credits
Monthly order credits
Purchase history
Checkout status
Troubleshooting
User is not allowed to buy credits.
Checkout did not return to the app.
Purchase history is delayed.
Credits are insufficient for route planning.
Related product pages
Related tutorials
Need to try it with your own route data?