Goal
Explain access control for web and mobile users.
Who it is for
Company admins.
Expected result
Users have the correct access for admin, dispatch, reporting, driver, billing, or support work.
Prerequisites
Company account
Branches
Role definitions or default roles
Steps
01
Add users
Create web users and assign each user to the correct branch and role.
02
Configure roles
Use roles to group permissions for admin, dispatcher, reporting, billing, and support responsibilities.
03
Manage mobile users
Review mobile users created from driver invites and adjust mobile permissions where needed.
Field definitions
User name
Email or username
Role
Branch
Permission keys
Mobile user permissions
Troubleshooting
User cannot see a branch.
Permission tree is incomplete.
Mobile user is blocked or missing required permissions.
Related product pages
Related tutorials
Need to try it with your own route data?